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Terms and Conditions

NO UN LAWFUL OR PROHIBITED USE

As a condition of your use of the Services (“Services”), you must not use the Services for any purpose that in unlawful or prohibited by these terms, conditions, and notices. You must not use the Services in any manner that could damage, disable, overburden or impair any Prep Doctors® equipment or property. You must not attempt to gain unauthorized access to any Services, or obtain, or attempt to obtain any materials or information through any means not intentionally made available through the Services, or Prep Doctors® staff.

 

This site is intended for the lawful use of Prep Doctors® course attendees, employees, instructors, and management. Subject to the TOU, Prep Doctors grants you a non-transferable, limited right of access and the use of the Prep Doctors® site, Services and course materials. (“Materials”). As such, you may not allow others to, directly or indirectly:

  • Reproduce, sell, modify of distribute the Materials in any way;
  • Transfer the Materials to any other person without the written consent and authorization of Prep Doctors Management;
  • Interfere of disrupt any other person’s use or enjoyment of the Prep Doctors®’ premises and/or Services;

 

ELECTRONIC COMMUNICATIONS

By enrolling in Prep Doctors®’ services, you subscribe and agree to receive email communication, announcements and/or updates pertaining to the course, other relevant courses, Prep Doctors®’ service offerings that may be of interest, and/or the exam process communications. Email communication and updates may be sent prior, during, and after the completion of the course. You may choose to opt out of receiving email communications at anytime by using the unsubscribe button in the email or contacting our office directly.

 

USE OF SERVICES

Upon registration and complete payment of course fees, you are entitled to the following services:

  • Attendance to all offered sessions of the course, as indicated in both the registration Agreement and the course outline;
  • Access to the Laboratory for practice sessions, as designated by the course, and/or course instructor for the duration of the registered course(s).

 

By way of example, and not as a limitation, you agree that when using the Communication Services, you will not:
 

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  • Publish, post, upload, distribute, disseminate or otherwise make available any content this is: false, inaccurate, inappropriate, profane, defamatory, libelous, harmful, vulgar, obscene, indecent, abusive or harassing on our forum;
  • Use the Services in a malicious, misleading or discriminatory manner;
  • Violate and applicable laws, regulations or third-party rights.

 

Prep Doctors within its sole discretion, reserves the right at all times to disclose any information it deems necessary and appropriate to satisfy any applicable law, regulation, legal process or governmental request. It further reserves the right to edit, refuse to post and to remove any information/materials, in whole or in part.

 

REGISTRATION AND SERVICE LEVEL AGREEMENT

Course applicants may be subject to a review process and further interviews by the Prep Doctors® team to determine their eligibility. The review and approval process will be conducted within 3 weeks from the registration date.
If the applicant does not receive any further communications from Prep Doctors®, within 3 weeks from the date of registration, then they are considered accepted and fully registered in the course. While Prep Doctors® will use all reasonable means to offer sessions/courses at the promised times and by the scheduled instructors, Prep Doctors® also reserves the right to adjust the course timelines, instructors, number of sessions, and to further cancel sessions, or courses at their discretion. In the event a service is overbooked, Prep Doctors will work on offering an alternate service/time, or offer the client a full refund. The client agrees that no additional compensation other than refunding the original fees shall be given. Courses which do not reach the minimum number of required attendees may be cancelled by Prep Doctors® and the registered applicants will be notified accordingly. Wherever applicable, any reduction in the number of sessions or cancellation of courses, will result in a prorated reimbursement of payments corresponding to the canceled courses/sessions. In the event of such cancellations, registered students are not eligible to receive any additional compensations.

 

Timing within sessions will be managed by the instructor and allocated to groups and/or individuals as the instructor sees fit, to maximally benefit the trainees.

 

PRIVACY NOTICE

Prep Doctors® utilizes your personal information for the provision of products and services to you as well as for the purposes of managing Prep Doctors® business operations. Furthermore, as a course registrant, I acknowledge and consent to Prep Doctors® occasionally publishing, reproducing , digitalizing, displaying, and otherwise using ,(a) my name, image , likeness, voice, and (b) all photographs, recordings, videotapes, and audiovisual materials of myself in an manner, form, or format on the Internet, and for the purpose of advertising or promotion of Prep Doctors® services without further consent from or payment to me.
Registrants may refuse or withdraw consent to use and disclosure of their personal information at any time, in written format, subject to contractual and other legal obligations. However, doing so may preclude entitlement to particular benefits, sessions, or services without compensation or reimbursement in any form.

 

ACCESSIBILITY

Prep Doctors® welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking any of our services.

Accessibility Feedback

If you have any comments or feedback with regards to accessibility to our services, please fill the form on the “Contact” page and include “Accessibility Feedback” in your message, or email [email protected]

 

COPYRIGHTS

All course materials are solely for the personal use of registered course attendees. It is strictly prohibited to transmit, reproduce, sell or distribute any course materials in any form or by any means, including but not limited to photocopying, recording, or other electronic or mechanical methods, without the prior written consent of Prep Doctors® Management. Prep Doctors® grants you a limited, revocable, non-exclusive, non-transferable ability to access and/or use the program materials for your personal non-commercial use. You agree that you may not use any of the materials (course booklets, mock examinations, course handouts, video and any virtual postings) in any manner, or for any purpose other than as expressly permitted by this Agreement and in particular you may not:
 

  1. create derivative work of any of the materials provided to you during your enrollment at Prep Doctors®; and,
  2. resell or reproduce in any way of any of the materials provided to you by Prep Doctors®

 

PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS

As between Prep Doctors® and you, Prep Doctors® owns all rights, title and interest in and to the services and program materials. You acknowledge and agree that the services and program materials are provided to you only in accordance with the terms and conditions of this Agreement. Except for the limited rights granted in the Agreement. Except for the limited rights granted in this Agreement, all rights are reserved by Prep Doctors®

 

IDENTIFICATIONS AND SUPPORTING DOCUMENTS

Prep Doctors may at any point prior to or during a service/course ask for identifying documents to prove the identity of a client or the authenticity of registrations or Client Relations requests. Such documents include government issued IDs/documents and NDEB profile and number. Prep Doctors will not share these documents with a third party without the consent of the client. Unwillingness or refusal to provide identifying documents is grounds for expulsion with no refund.

 

Conflict of Interest

Prep Doctors adheres to a strict non-competition and avoidance of conflict-of-interest standard. Prep Doctors reserves the right to deny service on the basis of non-competition/conflict-of-interest, including but not limited to instances where candidates are affiliated with competing institutions/entities in any capacity. Should conflict-of-interest situations arise after a service commences, candidates may be dismissed from the service with no refund.

 

DENIAL OF FUTURE REGISTRATIONS

The violation of any agreement entered with Prep Doctors at any point in time may be grounds for dismissal from Prep Doctors services and grounds for being blacklisted from some or all future Prep Doctors services.

 

RESERVATION FEE POLICY

  • Reservation fees are collected when Prep Doctors does not intend to collect the full fee/tuition for a service, reducing the financial burden on clients and providing them more time to acquire funds. Reservation fees will be associated with a corresponding full fee/tuition due date.
  • Reservation fees are non-refundable, non-transferable, non-creditable
  • Clients are required to pay the full fee, or enter into a binding payment plan agreement, on the full fee/tuition due date. Failure to do so will cause the reservation fee to be forfeited (no refund). The reservation amount will be applied to the tuition/service fee on the tuition due date.
  • In the event a withdrawal is requested before the start date of the course/service, the penalty will be the higher amount between the reservation fee amount or the standard withdrawal policy amount (see standard withdrawal policy). This is applicable before and after the full fee due date

 

TRANSFERS/CREDITS FROM A DIFFERENT CYCLE/COURSE

  • Transfers between cycles/courses is not permitted. Only a few extenuating circumstances, such as bereavement, may be considered. Approved cases will be subject to administrative penalties on a case-by-case basis, is limited to one approval per registration, and is subject to price increases and course/service changes.
  • Please be advised that students transferring from a different cycle/course or registering using a credit from a different cycle/course will not be eligible for a refund request. A student/client loses their eligibility for a refund on the date a transfer/credit is approved.

 

STANDARD WITHDRAWAL POLICY

(All deduction amounts are calculated based on full, non-discounted course/service fee)
 

  • 10% will be deducted (or charged in case of a payment plan) as a minimum processing and banking fee for any withdrawal or cancelation
  • 20% will be deducted (or charged in case of a payment plan) if withdrawn 3-4 weeks (22-28 days) prior to start date
  • 25% will be deducted (or charged in case of a payment plan) if withdrawn 2-3 weeks (15-21 days) prior to start date
  • 30% will be deducted (or charged in case of a payment plan) if withdrawn 1-2 weeks (8-14 days) prior to start date
  • No refund will be issued (or 100% will be charged in case of a payment plan) if withdrawn 1 week or less (≤7 days) prior to start date
  • No refund will be issued (or 100% will be charged in case of a payment plan) for small-sized services (≤10 client), on-demand services, scheduled one-on-one sessions, any service in which the fee or service arrangement has been modified/customized, or for courses already running
  • Additional processing, administrative (including books and class handouts), banking, or transaction fees may be deducted from the refund amount as necessary

 

RESALE AND REASSIGNMENT

  • Reselling or re-assigning Prep Doctors course registrations or seats are not allowed. Any attempts to do so will be grounds for dismissal from the course with no refund. Willingness to give up a seat cannot be used to bypass Prep Doctors’ waiting list.
  • Reselling of Prep Doctors content, handouts, and/or books is not allowed and is grounds for dismissal from Prep Doctors services with no refund

 

COURSE CREDITS

  • Prep Doctors® credits are non-refundable, non-transferable, and expire in 6 months
  • Conditional Prep Doctors® credits (ex. Course-specific credits) are valid for one cycle only, immediately following the current cycle

 

COURSE FEES

  • The advertised course fees are subject to change without notice. Any planned change in fees will not impact students already registered
  • When a client is eligible for multiple discounts or offers, only one discount or offer (the highest in value) will be applied to course fees